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Cancelling Appointments

Over 80% of our patients keep their appointments and this is greatly appreciated.   However, some patients do not attend and this wastes an appointment which could have been given to another patient. 

If you are unable to keep an appointment please inform the receptionists as soon as possible so that your appointment may be given to another patient.

To cancel your appointment:-

  • Telephone Reception

Telephone Reception on 01577 862112 between 8:00 a.m. and 6:00 p.m. to cancel your appointment.


  • Sign up for our Text Remider Service

We now offer a text reminder service.  This sends a text to patients the day before their appointment.  A text can be sent back to cancel the appointment if it is no longer required.




Sign up on-line for our Text Messaging Service.




  • Cancel on-line

Appointments may be cancelled on line.  Complete the on-line form and we will cancel your appointment.


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